Sphyre Policy
Delete Your Sphyre Account
Sphyre users can request permanent deletion of their account and associated personal data. You can start the request in the Sphyre app or contact Sphyre Support by email if you cannot access the app.
How to delete your account
To request deletion from the Sphyre app:
1. Open the Sphyre app.
2. Sign in to the account you want to delete.
3. Go to Profile or Settings.
4. In Settings, open the Danger Zone and select “Delete / Deactivate Account.” If the exact label or navigation differs in your app version, choose the account deletion option shown there.
5. Follow the confirmation steps to permanently request deletion.
Alternative deletion request
If you cannot access the app, send your request from the email address associated with your Sphyre account. Use the subject: Delete My Sphyre Account. Include your Sphyre username or profile name if available so we can identify the account and verify the request.
Email: support@getsphyre.com
What data is deleted
When an account deletion request is completed, Sphyre will delete or anonymize account data associated with the user where applicable. This may include:
Some content may remain visible or be handled differently where it is shared with other users, required for the operation of the service, or subject to a separate legal or safety process.
- Account and profile information
- Email address and authentication or account identifiers
- Posts and user-generated content where applicable
- Comments and replies
- Follows and social connections
- Playlists and saved content
- Messaging and account-related data where applicable
- Other personal account data associated with the Sphyre account
Data that may be retained
Sphyre may retain limited information when necessary for legal compliance, security, fraud prevention, dispute resolution, enforcing agreements, or other regulatory purposes. We do not state a fixed retention period here because the applicable period depends on the type of information and the reason it must be retained.
Deletion processing
Deletion requests are processed as promptly as reasonably possible. We may need to verify that the request is from the account holder before completing it, and some information may remain temporarily in backups or records that are subject to the retention purposes described above.
Need help?
For help with an account deletion request, email support@getsphyre.com. You can also review our Privacy Policy.